For INTs (Integrated Neighbourhood Teams) to succeed, we must learn from the experience of Primary Care Networks (PCNs) introduced in 2019. 

A key lesson? Organisational development isn’t just a nice-to-have; it’s a critical foundation. The failure to put solid foundations in place have continued to hold back so many PCN’s over the last five years whilst its no surprise that those that recognised the importance of OD have made significant progress.

Investing in building capable, cohesive teams from the start—and then continuing to support their development—is essential for sustainable impact.

The recent National Association of Primary Care report referenced in in this article underscores this point. It highlights the need for a flexible GP contract, one that allows for a tailored approach to new care models and a workforce strategy that prioritises holistic, collaborative team structures over task fragmentation. 

Creating Integrated Neighbourhood Teams: Learning from experience – National Association of Primary Care

To avoid repeating past pitfalls, INTs need space to grow, protected from excessive reporting and rigid templates that stifle innovation and support in areas such as organisational development.

In the push towards a more integrated, neighborhood-based care model, it’s critical INTs are given the development resources, training, and time they need to truly thrive. The health of our communities depends on it.

#OrganisationalDevelopment #PrimaryCare #IntegratedCare #HealthcareTransformation